Once your device has been shipped you should receive it within 2-3 Business Days.

As far as speeds go, that varies per customer depending on their location. Environmental factors such as trees, hills, mountains, etc. can all affect the signal. Metal roofing can be a factor in low speeds. Distance to the nearest tower can play a role. Also, how many people are on that tower in terms of congestion. There is unfortunately no way for us to know what speeds you will get until you try the device. This is why we offer the 30-day money back guarantee. We give all our customers the chance to try the service risk free.

Yes, but you will have to consider doing one or more of the following things:​

Move the LTE router to various places inside your home or office to see if it gets faster. Near windows works best. We can also tell you which direction to aim it and if you put it near a window on that side of the house or building, it will help.

Connect an external antenna to the LTE router and fix the antenna to the outside of your house or office. We can supply you with these antennas for an additional one-time charge.

Connect an external LTE radio to the outside of your house or building and run a cable inside to your router. We can supply you with this LTE radio for an additional one-time charge.

Mount the external LTE radio to a tower or high pole and run the cable inside to your router. We can supply you with all of the equipment and parts for an additional charge as well as provide you with a referral to someone in your area who can assist you with installation if needed.

Start-up cost depends on the plan and router you choose.

Our plans start at $55/month* which includes government taxes and compliance fees. If you purchase a 5G router, you'll receive your first month of Internet FREE as part of our Sale + plus, your shipping is free and Programming Fee is Waived on all plans!

There are no hidden fees and no need to bundle—just reliable, affordable internet tailored to your needs.

*New Subscriptions only.

We offer a full 30-day money back guarantee. If you are not satisfied with the service for whatever reason, please give us a call and let us know and we’ll make arrangements for you to send the device back. As long as we receive it back within the initial 30-day period you will be able to get a full refund. If you are experiencing technical issues, please give us a call and our tech support team will be more than happy to assist you.